The viewings feature allows the recording of details associated with property viewings by prospective tenants. This may be used to track who created the viewing request in the system, who is conducting the viewing, and what the outcome of the viewing has been once it has been carried out.
Details of a new viewing can be added by clicking on the 'Add Viewing' button with the Viewings tab of the Property view.
A property viewing must be associated with a tenant / prospective tenant and has one of the following states:
- No Show
When a property viewing is added to RentPro a corresponding entry will be automatically inserted into the Tasks feature.
It is also possible to send an SMS/text message reminder to both the tenant/prospective tenant and the staff member carrying out the viewing, provided you have a mobile number for them.
To set the reminder for the tenant/prospective tenant simply changed the Text Reminder from 'Not Set' to how many minutes or hours before the viewing that you want to remind the tenant/prospective tenant.
To enable the SMS/text message reminder to go to the staff member, you must first have specified a mobile number for the staff member.
Once a staff member has mobile number against their user login, you can set the Text Reminder from 'Not Set' to how many minutes or hours before the viewing that you want to remind the staff member.