View existing trouble tickets

1. From the main menu select Trouble Tickets > List Tickets.
2. Filtering by type, address or date order is available at the top of the page
3. To select by state, select Type from the drop down box
4. To select by property, select Filter By from the drop down list
5. To select by date order, select Order By from the drop down box

Trouble tickets can be viewed, emailed, edited or deleted by using the icons on the right.

When viewing a completed trouble ticket each state of the trouble ticket can be viewed along with corresponding dates.

To amend a completed trouble ticket click on the Re-open Ticket button. If additional work is required a new trouble ticket should be raised.