Raise a trouble ticket as normal:
http://helpdesk.rentpro.co.uk/entries/20373197-raise-a-new-trouble-ticket
Trouble Tickets associated with properties owned by non-resident landlords can be categorised as tax deductible / non-deductible. Generally speaking maintenance works are tax deductible whereas works that increase the value of the property are not.
By default all works will be ticked as a deductible expense. To specify that the works are non-tax deductible simply untick the Tax Deductible? checkbox.
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