Once you receive a quote from a supplier you can update the trouble ticket to reflect this.
- Go to the trouble ticket in question and open
- Click on the pencil beside the relevant supplier within the ticket to edit the details
- In the pop up box you can update the Status from Requested to Received, Rejected or Accepted; put in the value of the quote, upload a copy of the quote document and add any additional notes for this.
- Click on Update Quote to save