In the resulting screen select the landlord to whom the letter will be sent.
Click on the Add Landlord Letter button.
You will be required to supply some letter details including a title reference for the letter. A letter template can be selected from the drop down list.
Click on the "Next >>" button to proceed.
A word processor will be displayed. If a letter template has been selected then the word processor will be pre-populated with the template text. Make the appropriate changes / insertions to the text and click on the Add button at the bottom of the page.
You will returned to the list of letters for the selected landlord record. Click on the view icon (a magnifying glass) to display a printable version of the newly created letter