Although we migrate the core key data records which you need for lettings and property management (properties, landlords, tenants, tenancies, certificates, contractors and recurring charge schedules), many of the supporting materials cannot be easily migrated.
This isn't peculiar to the Tilt-Arthur migrations; these types of records are traditionally hard to migrate between any systems since they must be attached to core records, and their definitions vary greatly.
The following types of data are NOT migrated:
- Document and file attachments
- Photos and images
- Certificate files
- Activity logs and audit trails
- Existing statements
- Viewings, diary entries and tasks
This list is not exclusive, but is representative of the type of "supporting" records associated with the key records which we do migrate. If you have any questions about specific data, please get in touch.
You will continue to have access to your Tilt product until the end of December 2022, so we encourage you to think about downloading this material, and how you will store it long-term.
In the meantime, we are working on a solution to allow you to more easily export these types of data for either long-term storage in your business storage solution of choice (nowadays, typically a cloud storage service such as Dropbox or Google Drive), or to attach these to the appropriate records in Arthur.