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  1. Origin / Solo Support
  2. User Manual
  3. 9. Trouble Tickets (Maintenance)

9. Trouble Tickets (Maintenance)

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  • What are trouble tickets?
  • Raise a new trouble ticket
  • Request quotes from suppliers
  • Resend quote to a supplier
  • Update quotes from suppliers
  • Assign a quoted job to a supplier
  • Raising a Trouble Ticket that the agency is paying for
  • Assign a Trouble Ticket to a Supplier
  • Completing trouble tickets
  • Adding a Supplier Invoice to a Trouble Ticket
  • View existing trouble tickets
  • FixFlo Issues
  • Connect FixFlo with your Solo/Origin account
  • How maintenance fees are applied
  • Charge a landlord commission on maintenance
  • Modify the maintenance commission charged to a landlord
  • Send a Trouble Ticket via SMS text message to a supplier
  • How do I mark a trouble ticket as a deductible expense for a Non-Resident Landlord?
  • Delete a Trouble Ticket
Origin / Solo Support
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